Blog

Notes from the work.

Process, operations and AI implementation in UK SMEs. Plus the public build of NuFlw. Written as the work happens, not after.

Latest writing
Why AI Implementation Fails in an IFA Practice (And What to Do Instead)

21 July 2026

Why AI Implementation Fails in an IFA Practice (And What to Do Instead)

Most IFA practices try AI for suitability reports and conclude it doesn't work. Here's why it fails and what firms that get real results do differently.

Why AI Implementation Fails in a Mortgage Brokerage

14 July 2026

Why AI Implementation Fails in a Mortgage Brokerage

Most mortgage brokerages try AI and see nothing. Here's why it fails and what firms that get real results do differently.

If AI influences a customer decision in your firm, the rules just changed

29 June 2026

If AI influences a customer decision in your firm, the rules just changed

UK law on automated decisions was rewritten in February 2026. What that means for a regulated firm using AI to assess, flag or decide on customers, and where th

AI's Real Impact on Back-Office Financial Services Roles

9 June 2026

AI's Real Impact on Back-Office Financial Services Roles

How AI will reshape operations, compliance, and support roles in financial services beyond client-facing advice positions.

Staying Compliant with AI in a Regulated UK Business

3 June 2026

Staying Compliant with AI in a Regulated UK Business

Understand AI compliance in UK regulated industries. Practical guidance on data protection, transparency, and risk management for your business.

AI Marketing vs Traditional Marketing: What Actually Works

8 May 2026

AI Marketing vs Traditional Marketing: What Actually Works

Compare AI marketing strategies with traditional approaches. Find out which methods drive real results for your business and when to use each.

Choosing the Right AI Model for Marketing Work

5 May 2026

Choosing the Right AI Model for Marketing Work

Find the right AI model for your marketing needs. Compare different models, costs, and use cases to make smart choices for your team.

AI in Email Marketing: Boost Productivity, Keep It Human

29 April 2026

AI in Email Marketing: Boost Productivity, Keep It Human

How to use AI in email marketing to improve productivity without losing the personal touch that actually converts.

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