An AI practitioner.
15+ years across regulated finance, project delivery and SME operations. Today, an AI implementation consultant and the founder of NuFlw, a marketing-operations SaaS built on the Claude API.
How I got here.
2024, now
AI implementation consultant, founder of NuFlw
Helping UK SMEs identify, plan and implement AI in their operations. In parallel, building NuFlw, a marketing-operations SaaS on the Claude API. Shipping AI in production, not just advising on it.
2024, 2025
Marketing systems for UK SMEs
Spent 2025 building AI-powered marketing systems for SMEs on my own time, brand work, ecommerce builds, marketing operations. One client saw a 125% lift in inbound leads. That experimentation became the foundation for NuFlw.
2021, 2024
Project Manager, Bath Building Society
Three years delivering digital transformation in a regulated environment. The mobile app, the Broker Origination System, API integrations, and the Mortgage Process Improvement project that mapped end-to-end customer journeys to remove operational bottlenecks. PRINCE2-qualified throughout.
2014, 2021
Regulated mortgage adviser
Seven years advising on residential and buy-to-let mortgages. Learned, from the inside, exactly how UK financial services SMEs run, and where their operations break down.
What I'm good at.
AI Implementation
Identifying, planning and shipping AI into UK SME operations. The full work, not just the deck.
Process Mapping
End-to-end customer journey and operations mapping. The same discipline I used at Bath Building Society.
Project Delivery
PRINCE2-certified. Regulated-industry standards applied to SME implementation projects.
Marketing Operations
Lead generation, automation, reporting, the operations layer behind a marketing team that compounds.
Brand and Design
Brand strategy, identity, ecommerce, and the visual side of getting an SME to market.
How I think about the work.
Process before tools.
Most AI initiatives fail because the underlying process is broken. Map the work first. Pick the tool last. Banking taught me that, the hard way.
Implement, don't just advise.
A deck is not a deliverable. If AI doesn't make it into production in your business, the work isn't done. That's why Phase 3 exists.
Built on what I use.
I ship AI in my own product daily. NuFlw runs on the Claude API in production. The methodology I sell is the methodology I use.
Want to talk about AI in your business?
Start with a 30-minute discovery call. Free, no pitch, a proper conversation about whether the audit is the right next step.